FAQ's
1. Do you anneal your beads? TOP
Yes, all of my beads are properly annealed, carefully cleaned and inspected for flaws prior to putting them up for purchase. 2. What sizes do your beads come in? TOP
I make beads in various sizes. Sometimes I use bead presses to make uniform sizes, I will list the size in the description. Most of my beads are made on 1/16" or 3/32" mandrels. I have also been making Pandora, Biagi and Troll style silver cored beads that are made on larger mandrels. 3. How do I pay for my order? TOP
If you see something in the Gallery that you like or have a wish for a special order, please just contact me and I will set up a PayPal transaction for it. Gallery pictures are for reference only because no two beads will ever be the same, each is a piece of unique art that cannot be duplicated. However, I can do similar colors and styles, but never exactly the same. Sometimes I do list beads for sale on my site in which case there will be a PayPal link for payment. 4. How will my beads be shipped? TOP
First class shipping USPS to the US is $2.50. International buyers must contact me for shipping costs prior to purchase. You may add insurance if you would like, but you must contact me first so I can add it to your order. I highly recommend insurance because I cannot be responsible for beads that get lost or that are broken during shipping. I ship orders out within 48 hours of payments unless they are custom orders at which time I will give you an estimated date of shipping. 5. Do you have a return policy? TOP
Yes, my goal is to keep my customers happy. So, if for any reason you are unhappy with your order, please contact me. Orders may be returned in the same condition to me within 7 days for a full refund, minus shipping cost. |
